Remote Relationship Manager (US)

Category:
Community Management
Role Summary:

We are looking for a Relationship Manager to join our growing team. The ideal candidate is very organized, sociable, creative, tech savvy, and self motivated to step up to the plate and help steer the direction of our MDS community while focusing on member engagement.

A strong community has cohesive ideals, is a safe space, and has members who take pride in helping each other prosper. We are looking for somebody who can maintain these ideals within the MDS Group.

Are you someone that constantly helps others, takes charge in group situations and is passionate about growing as a person and leader?? Then you might be the right fit for a dynamic team like MDS. It will be your duty to help maintain a high level of activity amongst our members with engagement as a core focus in this role.

The ideal candidate will have good communication skills, and be a team player. The Community Lead will become a highly recognized member of our group and be able to build many personal relationships with both our members and our service partners.

This role is 100% remote work. You’re expected to work full time and independently outside of our weekly meetings and communicate with the team through Slack, ClickUp, Airtable and Facebook. You can have a flexible schedule but are expected to be working during regular business hours and be evaluated based on your outputs and efforts.

Qualifications:

The ideal candidate should have the following hard and soft skills:

  • Prior experience in the ecommerce space is preferred
  • Bachelor’s degree in communications, business, marketing, or related field
  • Excellent written and verbal communication skills
  • Proven experience in managing high-value relationships
  • Strong project management, multitasking, and decision-making skills
  • Future-driven creative abilities and highly organized
  • Moderate technical experience with tools such as (MS Office, Clickup, Facebook, & more)
  • Ability to work independently to debug and solve problems
  • Ability to collaborate, build relationships, and adjust to feedback as needed
  • A great personality with a genuine desire to learn and grow
  • Willingness to cultivate relationships with all members of the community
Responsibilities:

Here are some examples of your expected workload & objectives:

  • Engage and empower the MDS members in a constructive manner, helping members get their questions answered and post questions to generate engagement
  • Executor of tasks– responsible for determining new functionality and evolving the community
  • Understand and execute all duties from a training plan that consists of setting up meetings with team members and advisory board council, listening to MDS podcasts, getting familiarized with other Amazon related Facebook groups, etc. 
  • Assist in the administration work for new members including onboarding, scorecard, engagement, etc. 
  • Work with the Community Project Manager to reach out to members who are unengaged (FB message or email)
  • Work with our Community Project Manager to provide feedback on member communications and processes
  • Act as a contact point and coordinate with team members to manage and execute on required deliverables as related to our members
  • Research topics and coordinate weekly virtual sessions with hosts and speakers in order to make the process seamless for our call hosts & presenters.
  • Contributes to team effort by accomplishing related results as needed under the EOS (Entrepreneurial Operating Systems) method.
  • Monitor and log average daily posts in all groups to stay on goal
  • Monitor and track social media posts and data, survey members posts
  • Promote the ideals and core values of MDS
  • Travel to various MDS events and assist event planner as required by helping work with member & partner requirements as needed
  • Assist with Onboarding, Welcome and Birthday Boxes for members
  • Create and send out surveys for continuous improvement
  • Manage and create group chats for group members with varying purposes
Company Perks:

Compensation: 

  • $50,000 - $60,000/yr based on prior experience, 1099 role

Additional benefits: 

  • Bonus Opportunities 
  • Complimentary admission to all MDS events to you
  • One MDS event ticket annually for your spouse or significant other 
  • Reimbursement of reasonable travel expenses
  • Reimbursement of reasonable software and miscellaneous expenses

*Overperformance of KPIs is to be defined once the KPI goals are refined, and stretch goals are set, we plan to have these refined within 90 days. Our goal it to reward performance above and beyond the set goals*

About the Recruitment:

We are looking for a candidate that is ready to start as soon as possible. There are a number of pre-interview documents,  HR Interview, and test tasks that will need to be completed before the final interview with the CEO. If you are chosen for the role, we will provide a contract and expect you to begin within the week. The onboarding will be broken up into 3 periods over 90 days where you will go through training, have your performance tracked, and then be put on our ongoing employment status.

The initial application has two (2) parts, should take about an hour to complete, and has components that may not be paused midway. Please make sure you manage your time accordingly.

Join Us!
Apply Now
About the Organization:

Million Dollar Sellers (MDS) is a growing community of over 400 successful e-commerce entrepreneurs who collectively generate more than 4 billion US Dollars in revenue on the Amazon marketplace. Our members are all very like-minded & driven CEOs who rely on our highly active and engaging community to grow their businesses and networks. Being the #1 group for successful Amazon sellers, we continuously host a series of weekly, monthly, and annual events online and in-person worldwide, which bridges the gap from online to offline relationships.


Our Core Values:

  • Give More, Get More - We interact with an abundance mindset to unlock the maximum potential of MDS. We focus on how we can help out fellow members before ourselves.
  • The Group Comes First - We are stronger when unified and when we leverage the power of the group, we all share in the rewards.
  • What Would Mom Say - We are ethical, kind, respectful of others, and treat member contributions with implied confidentiality. We make sure that “Mom” would approve of how we conduct ourselves within the MDS community and in our businesses.
  • Like-Minded & Driven - We connect on a deep level because we can all relate to each other. We are fighting the same fight and enjoy life together in similar ways.
  • Show Up - We engage with our fellow members which nurtures the relationships that can break open a facet of our business or life that was untapped. We make efforts to be present in the virtual group, the video calls, and face-to-face meetups to maximize the value of MDS.
  • Proven - There is a reason we are all here. We have already accomplished so much in our own right and we trust that those who have a seat at the table have earned their place.